The loan volume exceeded EUR 600 million for the first time

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Sberbank Direct on a successful growth path

  • The loan volume exceeded EUR 600 million for the first time
  • ​The deposit volume grew to over EUR 1.2 billion in parallel
  • The mandate of Sonja Sarközi as CEO of Sberbank Europe AG was extended for another three years

With its instant loan for retail clients, Sberbank Direct reached a loan volume of more than EUR 600 million at the end of Q3 2021. The instant loan, launched in Germany in 2018, stands out due to its simplicity, quick processing and attractive conditions. Application, identification and documents upload can be done online easily with a loan decision made within minutes, and money transferred to the client’s account within 24 hours.

"The unbroken strong demand for our instant loan in the highly competitive German market motivates us to continuously improve our service quality and to further expand our offer for our customers," says Sonja Sarközi, CEO of Sberbank Europe AG. 

The service quality was recognized by independent sources. Within the renowned BankingCheck Awards, its customers voted Sberbank Direct “Best direct bank in Germany” in 2021. This has been acknowledged by the current BankingCheck satisfaction rating of 4.9 out of 5 stars.

Sberbank Direct call money and fixed-term deposit products are very popular, too. At the end of Q3 2021, Sberbank Direct reported a deposit volume of more than EUR 1.2 billion. 

In mid-2021, the Supervisory Board of Sberbank Europe AG extended Sonja Sarközi's mandate as CEO of Sberbank Europe AG for another three years, thereby confirming the successful strategy of the past period.

“With a consequent customer focus, the gradual transformation to a comprehensive digital bank and a continuous customer growth, Sonja Sarközi has been leading Sberbank Europe on a successful future course over the past years. I am pleased that this path will now be continued,” comments Siegfried Wolf, Chairman of the Supervisory Board of Sberbank Europe AG.

About Sberbank Direct

In 2014, Sberbank Europe entered the retail banking business in Germany. In the past years, Sberbank Direct, the German branch of Sberbank Europe based in Frankfurt, established itself as a successful direct bank with its attractive savings products in a competitive and dynamic market.

Sberbank Direct focuses on online sales channels, and in addition to call money and fixed-term deposit products with attractive interest rates, also offers instant loans since Mid-2018. Sberbank Direct meets the highest requirements for data security and data protection and is one of the pioneers in the implementation of video identification, which enables customers to prove their identity quickly, securely and conveniently during the entry process.

You can learn more about the current offer from Sberbank Direct at

About Sberbank Europe Group

Sberbank Europe (Sberbank Europe AG), headquartered in Vienna, Austria, is a banking group 100% owned by Sberbank of Russia, which is the largest Russian bank. Sberbank Europe Group is present in eight markets in Central and Eastern Europe: Austria, Bosnia and Herzegovina, Croatia, Czech Republic, Germany, Hungary, Slovenia and Serbia. Sberbank Europe Group has around 773,500 customers, operates 187 branches, and employs over 3,900 employees across Europe. The total assets of Sberbank Europe amount to EUR 13 billion (as of 31 December 2020).

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